With more than 55 years of experience in helping customers address their materials testing requirements, Instron Service aims to provide the highest quality of service and support for its wide variety of customers, to address their unique needs, and achieve joint success. While it is not possible to share all our Service Customer Success Stories due to non-disclosure agreements, the following customers have allowed us to share their success stories where Instron have provided high quality service to support their materials testing needs.
In March 2020, Battelle fast tracked interfacing and built their Battelle CCDSTM . During this time Battelle were also using their Instron system to perform mechanical tests on N95 respirators and were in the process of upgrading the software on their Instron systems. Instron provided a quick response for these upgrades, so Battelle could quickly resume the critical testing of N95 respirators.
SMTL at Princess of Wales Hospital in Bridgend Wales, encountered a problem with their Instron 3345 system that was testing PPE for the staff at the hospital. They had a temporary fix, but the system wasn’t stable enough for the continuous testing of medical gloves that the hospital needed to keep their healthcare workers safe during the escalating COVID-19 crisis.